Check-in and check-out
Check-in from 2 pm – check-out within 11 am.
If you will arrive earlier, you can deposit your luggages on our luggage storage near by the reception.
Please contat us via Email or by telephone if you will arrive after 9 pm.
Booking confirmation
Your booking is confirmed after a written communication, followed by a validated deposit transaction consisting of the 30% of the total amount.
The payment could be made by credit cards (Visa, MasterCard) or bank transfers.
In case of late arrival, cancellation or early departure the deposit will be withheld as compensation.
From the 01.01.2015 a ‘temporary visitor’ tax of 2,50€ will be charged per person/per day (except for those under 14).
Cancellation policy
In case of cancellation, late arrival, or early departure, we will charge a cancellation fee.
Therefore we kindly suggest you to have a travel insurance and we remember that in case of cancellation without a travel insurance, we will not return the deposit at all!
For more information click here: www.hogast.it
Moreover it will be charged a quote of the total amount calculated for your stay as describe below:
- 30% within 30 days before the arrival date
- 50% from 29 to 15 days before the arrival date
- 70% from 14 to 3 days before the arrival date
- 100% from 2 days before the arrival date
- 100% no show, late arrival or early departure
Trip cancellation insurance
Breakfast and dinner
The price is per person/per day in half board (breakfast and dinner) for two people in each room. The price for a room with a single use has a supplement of 40%-60% while we charge 10% for a short stay.
Moreover the price includes the free entrance to the wellness area, the swimming pool and fitness area.
Wellness
- Finnish sauna;
- Turkish bath;
- Kneipp bath;
- Indoor pool at 30°C with hydro-massage benches;
- Relaxation zone.
Services
- Free Wi-Fi connection;
- Free outside parking area or indoor garage (for 7,00€ per day during the winter season)
MOBILCARD (summer season)
Exclusive for guests of accommodation facilities which are members of a Tourist Association in Val Gardena: free use of all buses with the Val Gardena Mobil Card.
Discounts for children
Reductions for children sleeping in the same room with two full-paying persons:
- children under 2 years old: free of charge;
- children from 2 to 6 years old: 50%;
- children from 6 to 12 years old: 30%
- children over 12 years old: 20%
Animals
In summer, we accept dogs on request and with an extra charge of 18€ per day. Access to the common areas is excluded. In winter, no dogs are accepted.
Methods of payment
Cash, Visa, MasterCard, Eurocard
Cyclists and bikers
Free parking area for motorcycles and bikes.
Our hotel is totally smoking-free.
